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Hotel Roc Presidente

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在77家哈瓦那酒店排名第37
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Hotel Roc Presidente
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767条来自 TripAdvisor 社区的点评

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阿根廷布宜诺斯艾利斯
13条点评
3分 5周前点评
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The hotel must have been really good. You can see the building itself and the furniture and imagine an atmosphere of 'belle epoque'. However, nowadays it is very much ruined, and the rooms are damp (you can even smell it).

加利福尼亚圣地亚哥
29条点评
1分 2016-7-18的点评 通过移动设备发表
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After being in Cuba for 2.5 weeks, we decided to book the Hotel Presidente for our last night. We had previously stayed primarily in Casa Particulares, where Cuban families repeatedly treated us with kindness and went above and beyond in showing us amazing customer service, all for $30/night or less. However, since this trip was our honeymoon, we wanted to... 更多 

ivettehabana,Hotel Roc Presidente 的 Guest Relations Manager,回复了这篇点评

Dear Customer 79wanderlust, first apologize for all the problems discussed and have not met their expectations. Similarly we appreciate your... 更多 

英国牛津郡
8条点评
2分 2016-7-18的点评
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The room was damp and tired looking. There was no toilet paper, the loo didn't flush, hairs clogging up the bath plug hole. The buffet breakfast looked exciting at first glance and then you looked more carefully....... The final nail in its coffin is that the safe was broken and we got £160 stolen.

ivettehabana,Hotel Roc Presidente 的 Guest Relations Manager,回复了这篇点评

Sarah M Dear customer, first welcome your feedback on our installation. We apologize for the inconvenience and for failing to... 更多 

105条点评
4分 2016-7-14的点评 通过移动设备发表
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This hotel was built in 1928 but is well maintained. Location is close to most sites and easy access to downtown. Room was clean and tidy. AC was in good condition. The only minus was the shower in adjusting the water temperature. I must mention hotel attendant Boris who was very helpful in recommending things to do and see. Will... 更多 

ivettehabana,Hotel Roc Presidente 的 Guest Relations Manager,回复了这篇点评

Blue 64 Trinidad Dear customer, we appreciate your opinions about our Hotel. As well as we appreciate your recommendations and... 更多 

74条点评
4分 2016-7-12的点评
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After reading all of the bad reviews for the Hotel Roc Presisdente, I couldn’t help but to feel anxious about the 7 nights I would be staying there in June/July. Now that I have returned, I can say the hotel is fine and there is nothing to worry about as long as you prepare for your stay. First, I have... 更多 

ivettehabana,Hotel Roc Presidente 的 Guest Relations Manager,回复了这篇点评

Dear Customer leo28, first appreciate your opinion on our installation. We thank you for such good comments about our hotel,... 更多 

2条点评
1分 2016-7-10的点评 通过移动设备发表
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I would STRONGLY recommend you don’t stay at this hotel if you'd like to have an enjoyable holiday and/or leave with a good feeling about Cuba. These are the two main things you should consider if you’re looking into becoming a “guest”. A quick introduction to me… I’m a 37 year old, reasonably well travelled UK citizen, living in the... 更多 

纽约州纽约市
4条点评
1分 2016-7-10的点评 通过移动设备发表
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Black mold all over the ceilings, moldy PILLOWS (didn't even know that was possible). Rudest staff I've ever encountered. If your going to spend money visiting Cuba, don't let this hotel ruin your experience. (They also charged me $100 US dollars for 3 local calls).

德克萨斯州克马
125条点评
3分 2016-7-5的点评
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I read other reviews of this hotel, so I didn't expect luxury. I was happy that the pool was open, although I don't like salt water pools. Settings for air conditioning in my room were as high as possible, but I certainly didn't feel any cool air there or anywhere else in the hotel, for that matter. I opened the... 更多 

ivettehabana,Hotel Roc Presidente 的 Guest Relations Manager,回复了这篇点评

Dear Customer 2littletime2seeitall, first appreciate your opinions about our Hotel. We apologize for the problems mentioned, as well as not... 更多 

20条点评
2分 2016-7-1的点评
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Hotel looked ok from outside, reception was warm and inviting, room was ok, bathroom was dated and not to clean, functioned very well though, a/c was very poor, just stirred around hot air no matter what you did with the settings. Dinner was also a let down, (compared to other hotels in havana) poor selection , not tasty, one of... 更多 

ivettehabana,Hotel Roc Presidente 的 Guest Relations Manager,回复了这篇点评

SteveLeader Dear customer, we appreciate your comments about our facility. We apologize for what mentioned about the air conditioning and... 更多 

1条点评
1分 2016-6-23的点评 通过移动设备发表
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Front desk gave me room 507 , room smell bad, the bathtub was broken that i almost fell and air conditioning was not working. I got a new room in better conditions. What make the experience worst i was sitting in the porch at night with friends and a lady bartender approached me and told me i have to buy... 更多 

ivettehabana,Hotel Roc Presidente 的 Guest Relations Manager,回复了这篇点评

Dear Customer Lazaro V, first appreciate your opinions about our Hotel. We apologize for what mentioned about the problems identified... 更多 

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设施

特色
  • 餐厅
  • 游泳池
  • 酒吧/大堂
  • 免费早餐
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  • 残障通道
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  • 餐厅
  • 游泳池
  • 酒吧/大堂
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  • 套房
  • 家庭房
客房内设施
  • 空调
  • 客房内冰箱
服务
  • 门房服务
  • 免费早餐
  • 干洗服务
  • 洗衣服务

Hotel Roc Presidente的其它相关信息

地址: C/ Calzada 110 | Esquina Avda de los Presidentes Plaza de la Revolución, Havana, Cuba
地区: 加勒比海 > 古巴 > Ciudad de la Habana Province > 哈瓦那
价格区间: ¥1,536 (基于标准间的平均价格)
酒店星级:4星级 — Hotel Roc Presidente 4*
房间数: 158
酒店类型:
第 24 名豪华酒店,哈瓦那
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