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Residence Inn Richmond Northwest/Short Pump

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在4家Henrico酒店排名第3
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179条来自 TripAdvisor 社区的点评

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8条点评
4周前点评
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4th flr. room was fine, although Queen bed for 2 instead of King. However, the fixtures and carpet throughout the hotel looked used and need to be replaced. Worst "free" breakfast at a Marriott. Waffle machine broken, selections limited, especially pastries/bread. Limited selection of fruit/yogurt. No individual milks. Internet very slow, even the enhanced was about the same. We will... 更多 

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Front Office Manager,回复了这篇点评

Dear Patrick M, Thank you for choosing our hotel to take advantage of the discounted Friends and Family rate for... 更多 

74条点评
2016-11-9的点评
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Room was just okay. A little run down but spacious. Cups in kitchen were not clean. Bed was comfortable. Breakfast was not ready at posted start time. No eggs or other hot foods were ready except oatmeal. Check in was easy. Quiet area.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Front Office Manager,回复了这篇点评

Dear Drg338, Thank you for your review regarding your recent stay with us. I'm glad to hear that you enjoyed... 更多 

20条点评
2016-10-24的点评
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Love the staff here. The hotel is starting to show its age. I have stayed here a number of times, but it had been a couple yrs and the decline was evident. When I arrived there was a large group of teens yelling their heads off in the parking lot and more running on the first floor hallway. The compressor... 更多 

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Dear Pegmoo, Thank you for your candid review. I am thrilled to hear that our staff was accommodating and will... 更多 

5条点评
2016-10-24的点评 通过移动设备发表
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My wife and I stayed at this hotel for a weekend getaway. The maids never cleaned the room on Saturday even though we mentioned it three times. The promised to give us points to compensate but I am not holding my breath.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Mr. Michael H, I sincerely apologize about the lapse is service you experienced at our hotel. I can assure you... 更多 

11条点评
2016-10-21的点评
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The staffs are courteous and professional. Walking distance to car dealerships, foreign and domestic. Shopping centers, and restaurants. This property is located the light industries area of west Richmond VA. This 5 day stays was part of our 2016 road trip, started on Friday June 3, 2016-June 15, 2016 from Kentucky.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Dear Ivan F, Thank you for your kind review and for making us your hotel of choice. It will be... 更多 

肯塔基Nicholasville
27条点评
2016-10-8的点评 通过移动设备发表
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I stay there a lot. This was my second visit to this facility in a month. When we checked in the air conditioning wasn't cooling, furniture was a bit misplaced and dead remote for tv. Called the desk and the remote was quickly exchanged, and air conditioning was "fixed". Unfortunately it was not fixed and nothing was offered to accommodate.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Dear Alfleming328, Thank your for taking the time to provide us with feedback regarding your most recent stay with us.... 更多 

12条点评
2016-9-30的点评
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I liked this hotel for a long stay. i was sick of the bed after the 4th night. So i slept on the couch i was fine. though. Its off the main road goos ways so its was private. it was super affordable too.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Thank you for taking the time to review our hotel. We really appreciate your feedback and glad you enjoyed your... 更多 

12条点评
2016-9-24的点评 通过移动设备发表
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Nice place to stay with your family and kids. Has a huge list of buffet items to choose from for breakfast. Has fully equipped kitchen. Has indian groceries, pizza stores near by within some 5 miles. In short, a well equipped decent hotel with free breakfast.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Thank you for your feedback. We are glad to hear you enjoyed your stay and our fully equipped kitchens! Should... 更多 

7条点评
2016-9-13的点评
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This hotel is exceptional. We rented this room with another couple. The bedrooms are large and the beds. Rey comfortable. The living area was nice also. It was not crowed. The room was decorated very nice and was very clean. The bathrooms to each bedroom was also nice. The staff was very accommodating. The breakfast was excellent, eggs, bacon, toast,... 更多 

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Thank you for your 5-star review! We are delighted to hear about your recent experience. We appreciate the recommendation, and... 更多 

55条点评
2016-9-11的点评
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We stayed in a 2 bedroom suite with my 91 year old mom and our 1 year old granddaughter. We left the bedroom doors open so we could hear her my mom if she got up, which helped us all sleep better. We were able to bring her breakfast up to the room to her so she didn't have to... 更多 

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Dear Robin B, Thank you for your kind words regarding your recent stay with us. I do apologize about the... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 含早餐
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 网球场
客房类型
  • 小厨房
  • 套房
  • 家庭房
  • 无烟房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 含早餐
  • 干洗服务
  • 会议室
  • 自助式洗衣服务
  • 洗衣服务

Residence Inn Richmond Northwest/Short Pump的其它相关信息

地址: 3940 Westerre Pkwy, Henrico, VA 23233 (原名Residence Inn Richmond Northwest)
地区: 美国 > 弗吉尼亚 > Henrico
价格区间: ¥1,005 (基于标准间的平均价格)
酒店星级:3星级 — Residence Inn Richmond Northwest/Short Pump 3*
房间数: 104
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