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Residence Inn Richmond Northwest/Short Pump

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183条来自 TripAdvisor 社区的点评

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德克萨斯州普莱诺
47条点评
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Nice property with spacious Renovated rooms. Breakfast is also good with lots of varieties and a nice cozy seating area. Enjoyed the MIx event which is every mon tue n wed.So overall it is definately a nice n cozy place to stay. However one thing which we did not like at all is the Housekkeping. The housekeeping in this property... 更多 

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Front Office Manager,回复了这篇点评

Dear Ishan G, I am glad to hear your enjoyed our complimentary hot breakfast and Evening Mixer and I will... 更多 

37条点评
2周前点评
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horrible management, even worse employees that don't give a hoot about anyone. Ran out of Toilet paper, had to call Marriott customer service line to get towels in my room since the maid was not restocking. Extremely unclean. Lots of people ran out of hot water at night. Every night the elevator and hallways smell of marijuana. Scary looking people... 更多 

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Hello Bdist2000: Thank you for providing your feedback. On behalf of the hotel please accept my apologies that your stay... 更多 

卡罗莱纳州温斯顿塞勒姆
51条点评
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This hotel was old. Was given two rooms prior to this one. The first still had guest luggage in the room and the second one at least the guest had checked out but no one had cleaned. On the third room it had several bulbs burned out. The dead bolt on the door jammed and I could not get out... 更多 

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Front Office Manager,回复了这篇点评

Dear Luvtotravel2016, I am very sorry to hear that your stay with us was not up to our typical Marriott... 更多 

8条点评
2016-12-22的点评
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4th flr. room was fine, although Queen bed for 2 instead of King. However, the fixtures and carpet throughout the hotel looked used and need to be replaced. Worst "free" breakfast at a Marriott. Waffle machine broken, selections limited, especially pastries/bread. Limited selection of fruit/yogurt. No individual milks. Internet very slow, even the enhanced was about the same. We will... 更多 

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Front Office Manager,回复了这篇点评

Dear Patrick M, Thank you for choosing our hotel to take advantage of the discounted Friends and Family rate for... 更多 

74条点评
2016-11-9的点评
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Room was just okay. A little run down but spacious. Cups in kitchen were not clean. Bed was comfortable. Breakfast was not ready at posted start time. No eggs or other hot foods were ready except oatmeal. Check in was easy. Quiet area.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Front Office Manager,回复了这篇点评

Dear Drg338, Thank you for your review regarding your recent stay with us. I'm glad to hear that you enjoyed... 更多 

20条点评
2016-10-24的点评
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Love the staff here. The hotel is starting to show its age. I have stayed here a number of times, but it had been a couple yrs and the decline was evident. When I arrived there was a large group of teens yelling their heads off in the parking lot and more running on the first floor hallway. The compressor... 更多 

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Dear Pegmoo, Thank you for your candid review. I am thrilled to hear that our staff was accommodating and will... 更多 

6条点评
2016-10-24的点评 通过移动设备发表
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My wife and I stayed at this hotel for a weekend getaway. The maids never cleaned the room on Saturday even though we mentioned it three times. The promised to give us points to compensate but I am not holding my breath.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Mr. Michael H, I sincerely apologize about the lapse is service you experienced at our hotel. I can assure you... 更多 

11条点评
2016-10-21的点评
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The staffs are courteous and professional. Walking distance to car dealerships, foreign and domestic. Shopping centers, and restaurants. This property is located the light industries area of west Richmond VA. This 5 day stays was part of our 2016 road trip, started on Friday June 3, 2016-June 15, 2016 from Kentucky.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Dear Ivan F, Thank you for your kind review and for making us your hotel of choice. It will be... 更多 

肯塔基Nicholasville
28条点评
2016-10-8的点评 通过移动设备发表
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I stay there a lot. This was my second visit to this facility in a month. When we checked in the air conditioning wasn't cooling, furniture was a bit misplaced and dead remote for tv. Called the desk and the remote was quickly exchanged, and air conditioning was "fixed". Unfortunately it was not fixed and nothing was offered to accommodate.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Dear Alfleming328, Thank your for taking the time to provide us with feedback regarding your most recent stay with us.... 更多 

12条点评
2016-9-30的点评
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I liked this hotel for a long stay. i was sick of the bed after the 4th night. So i slept on the couch i was fine. though. Its off the main road goos ways so its was private. it was super affordable too.

RICIN_12,Residence Inn Richmond Northwest/Short Pump 的 Manager,回复了这篇点评

Thank you for taking the time to review our hotel. We really appreciate your feedback and glad you enjoyed your... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 含早餐
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 网球场
客房类型
  • 小厨房
  • 套房
  • 家庭房
  • 无烟房
客房内设施
  • 微波炉
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 含早餐
  • 干洗服务
  • 会议室
  • 自助式洗衣服务
  • 洗衣服务

Residence Inn Richmond Northwest/Short Pump的其它相关信息

地址: 3940 Westerre Parkway, Henrico, VA 23233 (原名Residence Inn Richmond Northwest)
地区: 美国 > 弗吉尼亚 > Henrico
价格区间: ¥1,157 (基于标准间的平均价格)
酒店星级:3星级 — Residence Inn Richmond Northwest/Short Pump 3*
房间数: 104
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