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This Spa experiance was great! You choose the service you would like, ex. Massage or facial, and with that purchase you have access to all ameneties such as pools, gyms, showers, lockers, refreshments. Food is pricy in hotel and valet parking is expensive if you stay past 8hrs.
Lapis spa has very nice amenities and the massage was great however the majority of the employees were very rude in general; especially for a spa at the fountainbleau where you would expect excellent professional service. Only exception was Nelcy who went above and beyond her work. If it weren't for her the experience would have been way worse.
I had a short period of time, and wanted to make the most of my spa experience. I was running a little late, and stressed about that, but even though I was at fault, the staff at Lapis were very relaxed and understanding. I had an aromatherapy message and triple cleanse facial booked, both of which were exemplary. Once done... 更多
Dear Whits813, Thank you for visiting Lapis | Fontainebleau, we are delighted to have served you! Here at Lapis, we... 更多
I visit Lapis at least twice a year. Spa services are extraordinary. You feel pampered the moment you check in. There are snacks and freash fruits along with great variety of teas. Not only you get your service, you have acces to the beach and the great pool. I really recommend to avoid weekends because it gets a little crowded.... 更多
Dear Claudia M, Thank you for taking the time to post this positive review. Here at Lapis | Fontainebleau, we... 更多
Had a fabulous afternoon at the spa with my dear friends (all moms) who needed some time off. We got massages and mani/pedi packages and thus got access to the whole spa complex, robes, pools, lockers, showers, and all. Gorgeous facility and *very nice* staff. Worth the $, especially if you plan to stay at least half a day or... 更多
Thank you for your visit and review! Your feedback motivates our team to continue to provide stellar customer service to... 更多
Having traveled to many countries and visited many spas, including in my hometown Montreal, I'd say Lapis is underwhelming. There are lots of good points, which all the others point out, so I won't repeat them. Here's what my wife and I didn't like. First, there are separate spas for men and women, and a common area where both genders... 更多
Good afternoon, Thank you for taking the time to provide feedback regarding your recent visit to Lapis Spa. We are... 更多
I splurged and had a spa day here with my beau. We had such an amazing time! There is a woman's section and a men's section with pools and saunas and relaxation rooms which you can enjoy before and after any service you get. There is also a main room with a pool and rain shower that is unisex. I... 更多
Thank you for your recent review. We are thrilled to hear you were able to enjoy every aspect of Lapis.... 更多
I returned to Lapis with my aunt for a day of relaxation. I was greeted by Renee and Brittany as nice and welcoming as can be. Yordania was very attentive once I was inside. The service is great. I had a service with Mekala which was terrific. At the beach we received the same service by Hans. And to top... 更多
Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and... 更多
I visited Lapis Spa for a facial & hot shave. Have to comment on the VIP service I received. The staff is professional and friendly. Your time is structured to the service. I entered the impeccable and well designed spa where I was greeted by Jaime, an articulate young man who treated every guest like a VIP. He gave me... 更多
Wow! Thank you for your recent review. We are thrilled to hear you were able to enjoy Lapis Spa. Our... 更多
I had a first class 90 min facial. Good products too. The waiting area was relaxing and they had nice teas. The facilities are very nice and the staff was friendly. I did find the clientele to be a bit pretentious.
Dear KTDub2014, Thank you for your visit and review! It was a pleasure to serve you and We look forward... 更多