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We do not typically post our experiences, but the service we received at Emeralds International is worthy of recognition. My wife's ring which we purchased at the Key West store was recently damaged. The return and repair process was probably the best that we have ever seen from a merchant. Carl was extremely accommodating and kept us updated throughout the... 更多
My fiancé and I happened upon this little shop. Diana was very helpful and pointed out a beautiful pair of earrings for my sweet one. Customer assistance was great. Prices and quality appear to be good as well. Would recommend you stop by for a look!!
I came down as a visitor to Key West and I'm always interested in buying a pair of earrings as a souvenir. Stephanie and Marina were so gracious and spent a lot of time answering my questions and patiently showing me different pieces of jewelry. Marina also took the time to educate me about emeralds, how to judge a quality... 更多
My wife and I were in Key West for a short vacation. We love emeralds so we stopped in to take a look. Fantastic looking store. Some very original pieces and the customer services was terrific. Multiple truly nice people took care of us and it was a genuinely pleasant and relaxed experience. We purchased a ring and we'll definitely... 更多
We are so happy to hear that your experience was such a positive one and we sincerely appreciate your business.... 更多
We purchased a conch pearl on Ebay and took it here to appraisal and resetting. I cannot say enough good about the staff and the customer service.
Called in here on the off chance they had a repair service. My diamond earing had become not safe to wear because of the screw back. This place had the part and replaced the whole backing in less than 15 minutes. The ladie on the till was most helpful and the gentleman Carl Schutze was great. Professional and saved the... 更多
Darren it was a real pleasure to meet you both and to be able to take care of this for... 更多
About a year ago my wife and I visited Emerald's International while on vacation. My wife picked out a few things but we left with no earrings. I decided to surprise her for Valentine's Day and ordered what I thought were the earrings. From my first email with Patricia I just knew everything was going to be great. She set... 更多
John we are so happy that we were able to match your wife up with the right pair of earrings!... 更多
Of all the jewelry stores on the island. This is the place my husband went back to for my birthday gift. It was not and emerald, but I love the bracelet that he chose. I'm certain he had lots of help. Thank you!
I have been traveling to Key West for almost 20 years and have made several stops and purchases at Emeralds International. The staff is unfailingly polite and professional, and their emeralds, of which I have several, is of the highest (beautiful!) quality. On my latest visit on 3/16, I left my well-loved and well worn emerald ring for refurbishing. I... 更多
We sincerely appreciate your business and kind remarks! It's a privilege to serve you! 更多
Visited Key West on March 6th (Sunday) on a cruise ship. My hand had become swollen and I needed to have a ring cut off. I stopped at Emeralds International and I was fortunate that the jeweler (Carl) was in. He immediately went to work to remove the ring. Carl was very cordial and efficient. All the staff working that... 更多