It was our 35th anniversary celebration and we decided to have massages while we were staying at The Ritz in San Juan. We were greeted by Carolyn who couldn't have been any nicer and friendlier. Then we were introduced the Olivia, the spa attendant. Olivia was so warm and hospitable to us. All she wanted to do was make us... 更多
After the flights to get to Puerto Rico I was tense and needed a massage. I scheduled a 80 minute with Marcos. He was extremely talented and did an awesome job. He combined stretching with massage and was able to quickly focus on the areas that needed the most attention. It was well worth every penny spent. Marcos ROCKS!
We only stayed for one night but will stay at the Ritz-Carlton the next time we are in San Juan. This is a beautiful Resort & has everything a person could think of in a resort. We had access to the pool and the beach which was steps away. The staff was knowledgeable, friendly and accommodating. The food was very... 更多
Peaceful place, you barely hear people talking. Very nice for honeymooners. Rooms are nicely decorated and clean. Service is average and I found somewhat expensive.
We arrived early around 1 PM from the airport, we were greeted with Peach Mimosas and check in. Beware the city view rooms I've you a view of a parking lot or airport, go for the ocean view rooms! The pool was gorgeous with ample seating. The outdoor restaurant was great with a young lady named Sonny taking excellent care... 更多
We took a long weekend trip to Puerto Rico. We picked the Ritz Carlton because of location and global reputation. The hotel was older but was getting a makeover, the pool was nice, and the amenities were numerous. What made this stay great was the service. I have never had a hotel stay where every single staff member went out... 更多
I may be a little biased as I have always considered this hotel my home away from home and visit during celebratory times in my life. This time there was a new doorman named Luis who is/was the absolute best! He was our initial impression and took very good care of us throughout our stay. KUDOS! I also give KUDOS... 更多
My husband, 2 year old and I just got back from a 6 night stay at the Ritz-Carlton San Juan and had a fabulous time. Let me start by saying that the entire staff was so friendly and gracious. They even learned our names and that went a long way for sure. Whether we were at the beach, the pool.... 更多