Phoned to make appointment receptionist was very irritable. Asked me to arrive 30 minutes for snacks and drinks. Advised I was gluten free she rudely responded "you drink tea don't you". Masseurs I doubt have been trained at all, having been to many wellness centres, this place is bottom of the list, you are treated as an inconvenience not a... 更多
I felt uneasy as soon as we arrived for a couples massage. The receptionist, and possibly the owner, was abrupt and was trying to sell us add ons on the already paid for treatment, which we were told was not what we had paid for anymore, it had changed. We went for 'snacks' which was in a strange upstairs area... 更多
Valentines gift for my hubby and I. Bought scoopon and was told when booking to pay more to upgrade if we wanted a decent massage and another upswell on arrival because apparently they don't make any money from scoopons. The $200 couples package was supposed to be champagne and nibbles on arrival, lady had to rush around to find more... 更多
My boyfriend and I had booked in to stay here for a night with a couples treatment etc using a Groupon voucher. As my partner was from a different state we had booked a few places for his stay here, days before we were due to check in to this place I received a call saying they'd double booked us... 更多
A quiet location for an hour of pampering. I love being able to relax in the spacious, private surroundings upstairs after a wonderful massage. There is a self service bar stocked champagne, juice, tea and coffee with biscuits and fruit.
Was given a Groupon voucher as a present and I really felt as if because the gift was Groupon we were second class because "we aren't paying full price". From my first phone call booking the appointment the lady was abrupt and not eager for me to book so far ahead (makes sense because they are selling the business).. I... 更多
Short walk down to the beautiful foreshore. Balcony with city views. Close to everything you could need that the city offers. Biggest and best spa bath I have come across. I thoroughly enjoyed this in my King Suite. Has all the essential extras and breakfast. Not to mention attached to a very up market, chic and friendly day spa.
Staff great ,but.?first 30minutes sat on a couch with food crumbs don't have a second drink or you pay $10.00 put in a room very romantic and then asked to put feet in a bowl for 20 minutes and left alone and one minute of foot scrub . Massage perfect masseurs great job and the 45 minute massage great paid... 更多
We have stayed here on 2 separate occasions and each time we have thoroughly enjoyed our stay, complete with spas and massages. Both times were booked as a special night for my partner's birthdays in Feb 2015 and April 2016
Came for the couples romantic package and couldn't fault anything. Staff were friendly on arrival, the venue is lovely, therapists were nice and friendly and treatment was perfect. Recommend having the hot tub option. Perfect way to finish!