Noisy pool area - not supervised Cold No robes available as all in wash Treatments lasted much less time than scheduled to last Relaxation room cold and water in dispensers tasted odd. Very expensive drinks in spa juice bar - £6.60 for a herbal tea and a hot chocolate. Staff pleasant and apologetic regarding robes but still not available for... 更多
We stayed at Oulton Hall and for the price of our room (£110 per night without breakfast) had run of the spa which is excellent and we highly recommend. We forgot to include the spa in our, generally very positive, review of the hotel.
Oulton Hall is not for those who would like a relaxing day by the pool. There are just 2 loungers, and several chairs placed around this noisy pool. The pool was populated by families and their lovely squealing little children - all having a good time, splashing and jumping in the water. We could have got this at our local... 更多
Not enough robes and slippers, relaxation room was not very relaxing and was extremely untidy, No glasses for drinks, lights were too bright, beds were broken, overall poor standards for the price
Never got to use my Groupon voucher, because they simply can't be bothered to answer the phone, pick up numerous messages left or reply in any sort of organised manner to emails. Anywhere that can't do what they promised as a merchant does not deserve any business at all. Avoid the hassle - go to somewhere that cares about the... 更多
I was very disappointed with the service I received here .... I have visited the spa on a couple of occasions and has always been nice however I will certainly look at other options the next time I am wanting to use spa facility's. I had booked a 30 minute massage for 10am. I arrived just before 10 and was... 更多
Good spa facility although we only used the pool for an early morning swim, a little off putting to see two women sitting on the side of the pool phones in hand at all times. Clean and tidy.