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SMS Group - S Mifsud & Sons Day Tours

在169家马耳他岛跟团游览中排名第142
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地址: Island of Malta STJ1143, Malta
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阅读所有73条点评
访客评分
  • 17
    非常好
  • 11
    很好
  • 7
    一般
  • 11
  • 27
    很糟

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3 分,共 5 分2017-1-28的点评
ellabee14
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英国英格兰
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73条来自 TripAdvisor 社区的点评

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英国英格兰
40条点评
3 分,共 5 分 2017-1-28的点评 通过移动设备发表
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We booked this through our Expedia package holiday and can't fault the drive transfers at all as they were there both times we needed them on time to pick us up and take us to and from the airport. When we arrived in the airport a very kind lady was waiting with my name on a big envelope and she... 更多 

SMSResortServices,SMS Group - S Mifsud & Sons Day Tours 的 Manager,回复了这篇点评

Dear ellabee 14, We appreciate your feedback. We would be investigating about this matter with our representative Neville and make... 更多 

英国伦敦
3条点评
1 分,共 5 分 2017-1-9的点评 通过移动设备发表
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We booked the Malta airport transfer service through Expedia. On arrival at the airport, we were told to wait outside. We waited for over 45minutes with no information as when we would be taken to our hotel. On departure, we had to take a taxi from our hotel to the airport as the bus was about 40minutes late and the... 更多 

SMSResortServices,SMS Group - S Mifsud & Sons Day Tours 的 Customer Service ,回复了这篇点评

We appreciate your feedback. We have passed your comments, onto our local supplier who provided you with your transfers. As... 更多 

45条点评
3 分,共 5 分 2017-1-8的点评
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very cheap hotel transfers but on arrival several of us had to keep moving ourselves and bags while they decided which vehical and driver to take, took about 20 minutes to decide. 40 minutes late for return to airport but driver very friendly and still plenty of time for duty free and whatnot

SMSResortServices,SMS Group - S Mifsud & Sons Day Tours 的 Customer Service,回复了这篇点评

I would like to convey our sincerest apologies for the inconvenience caused to you on arrival. We appreciate your feedback... 更多 

1条点评
5 分,共 5 分 2016-12-16的点评
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First rate company that answers your emails and more importantly takes and picks you up with a professional friendly way. Two thumbs up!

SMSResortServices,SMS Group - S Mifsud & Sons Day Tours 的 Manager,回复了这篇点评

Dear Sir, Thank you for your positive review. Your comment is very much appreciated. Many Thanks Nathalie 更多 

163条点评
1 分,共 5 分 2016-11-12的点评
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We booked through Expedia and were told that a rep would be waiting for us with our name on a sign. We had to search the whole arrivals hall until we found the lady at the back, busy chatting to some of her friends. She directed us to a booth some way along a corridor. There was a long queue... 更多 

SMSResortServices,SMS Group - S Mifsud & Sons Day Tours 的 Manager,回复了这篇点评

Dear SecatIreland, We thank you for the feedback and apologise for the inconvenience. We have forwarded your comments to the... 更多 

33条点评
5 分,共 5 分 2016-10-17的点评
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We booked a round trip from Malta Airport to our hotel in Qawra and back in a private vehicle through Expedia.ca together with air flight and a hotel. Due to booking more than half a year in advance, I e-mailed to SMS Group a week prior arrival using e-mail provided by Expedia. It worked: they responded that they had all... 更多 

SMSResortServices,SMS Group - S Mifsud & Sons Day Tours 的 Manager,回复了这篇点评

Dear Olifika27, Thanks for your positive comments - we appreciate clients' feedback as this helps us to deliver the service... 更多 

19条点评
3 分,共 5 分 2016-10-16的点评
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We did 4 day trips by bus with SMS (Malta and Gozo). Our first guide Chris, was excellent - both informative and entertaining. Another guide, John - also a Malta native was also both fun and knowledgeable. Linda, on the other hand, went into far too much detail on every subject - spending much too long a time explain things... 更多 

SMSResortServices,SMS Group - S Mifsud & Sons Day Tours 的 Manager,回复了这篇点评

Dear Linda J, Thanks for your feedback and for your comments. Thanks Nathalie Buhagiar 更多 

澳大利亚悉尼
5条点评
2 分,共 5 分 2016-10-4的点评
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I'm not sure how this business is run,my travel agent booked transfers from Malta airport to Gozo,said there would be someone waiting when I arrived,both times I had to go and look for the driver the car was a absolute disgrace dirty,A/C didn't work and the timing was out,nearly missed the ferry,transport from Gozo to my hotel was the same,had... 更多 

英国Mytchett
79条点评
1 分,共 5 分 2016-9-16的点评
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I booked a return shuttle with this company via Expedia and would not recommend it. On arrival we were kept waiting for 45 minutes before leaving. I was told to wait outside in the sun! The reason why were kept waiting was inexplicable, the driver was there, as were the passengers. In fact there were only four of us, whereas... 更多 

英国Hornchurch
2条点评
1 分,共 5 分 2016-9-13的点评 通过移动设备发表
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We had booked return transfers with SMS and had confirmations. We were told someone would be holding a sign with our name on it on arrival at the airport. This did not happen and we spent at least 20 minutes trying to find someone to help us. Finally went to a desk at the back where a young lady tried... 更多 

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