I went to the Merida city tourism office twice. Both times there was just one young man on duty, much more interested in texting than attending to this visitor. The only piece of information I got was a tourist map to central Merida. I was looking for, at least, a map of the whole city. I also went to the... 更多
I enjoyed the free daily tours organized outside the Tourism Office. The guide spoke good English and did not go too far away from downtown. He answered everyone`s questions promptly.
This office is conveniently located next to Plaza Grande and staffed with English speakers who can inform you about activities around the city; occasionally their information is not up-to-date. Every weekday morning a bilingual (Spanish/English) walking tour leaves from this office and visits the major buildings around Plaza Grande. The guide offers good explanations in English, but even more information... 更多
The building looks amazing and the people are very friendly and helpful! Too bad the guide (of the free tour) spoke english in a 'Spanish-way'. Very fast, so we couldn't understand everything he was saying.
The young chap we spoke to was very helpful and spoke pretty good English which was very useful to us. We asked about what was going on over the weekend, where the supermarkets were, and how to get to Uxmal. He gave all the information we needed and did so with a smile. Well done.
The attitude and ambiance of this tourist office and others does not reflect the friendliness of Meriida generally. They might as well not have bothered . The office needs sprucing up and customer training would be helpful. May be try a secret shopper
the walks are confined to the area around the central square. The tour is in Spanish and English - the guide who was proud of his Mayan heritage had a good command of English but he spoke way too fast. We enjoy free tours however and meeting the other travellers.
The free walking tour offered by the tourism office is awesome! It's at 9:30 am lasting about an hour and a half and just goes around the main park and gives a great history of the city and the important buildings. It's worth doing to learn more about the city for cheap (just tip the tour guide however much you... 更多