Resort was ok. Needs upgrades Staff was very attentive. Great beach, only problem was, too many locals selling everything from food to jewelry (land sharks). Couldn't just enjoy the ambiance without someone coming up to you selling something. Don't think we will return to this place.
The Hotel rooms have a wonderful view of the ocean and beach. The main restaurant has really good food. The service is very good. The pools, and hot tub are wonderful. Our room on the 6th floor was renovated, but other floors higher up were not. Had a good time!
We actually visited Mazatlan in 1999. The resort staff were up early every morning raking the sand on the beach which looked amazing. We parasailed from this beach and rented a Jet Ski which was very fun. I would visit again.
All of the wait staff were friendly, had a great sense of humor and no problems communicating. Rafael, at the steak house was awesome. Definitely visit the marina a sister hotel of the properties. The staff are terrific with advise and help to set up off site tours.
We really enjoyed our time at this Hotel. The staff was friendly and the facilities were lovely. Overall we felt taken care of and that our business was appreciated. I would recoomend going out and exploring Mazatlan as we found the food to be better priced and more flavourful. Ricos coffee is a great place to get wifi and a... 更多
Another fabulous vacation at ElCid El Moro, Mazatlan, is about to come to an end but we will return soon as we have for many years. To avoid failing to mention any special person by name, we will simply say that all staff in every department go out of their way to please us. They are well trained and competent.... 更多
Our family of 5 stayed at El Cid Moro Towers April 9-16, 2016. We had a one bedroom suite on the 23rd floor overlooking the pool with partial ocean views. The hotel and ground are very clean and all the employees were nice and friendly. Early morning and late at night there are employees cleaning, sweeping, gardening... keeping the property... 更多
The hotel is very good lots of varieties of food, activities run by Darynka , Cersar, Cynitha. They make them very fun you could also win t-shirts for prizes .they are all nice people to talk to. Overall really recommend this hotel . They do a wonderful job.
Guest service was impeccable. Arrived early and were given a room on the 27th floor - just what we asked for and moved in to it immediately. We had requested ocean front but they do not have studios on the front of the hotel. I am starting to actually prefer ocean view especially if there is a city scape at... 更多